What's on offer for guests
Our Visitor Experience Assistants are ready to welcome you back to Japan House London’s Ground Floor for an encounter with Japanese culture and innovation through curated displays, design, retail and refreshments.
From Kensington High Street, step into the calm and atmospheric interior design of Katayama Masamichi, founder of interior design firm Wonderwall. Throughout the Ground Floor you will find gallery installations that shine a light on Japanese artists, themes and innovators. Explore more from the floor through the QR codes accompanying these displays with your mobile phone.
Many smartphones have a QR scanner built into the camera, but you can check how to scan a code with an Android phone here and an iPhone here. Information for Huawei phones can be found here. There are 17 codes in total – see if you can find them all.
In July, visitors can discover the works of Takahashi Hiroko, contemporary kimono designer who has contributed to the Victoria and Albert Museum’s 'Kimono: Kyoto to Catwalk' exhibition, and supplied Japan House staff with face coverings, as well as a sculpture installation by hip-hop artist Obata Taku.
Coupled with these displays and available for purchase is a range of bespoke crafts and products from regions across Japan. The Shop’s carefully selected lacquerware and books, jewellery and fashion, as well as kitchen and beauty products, are accompanied by the heritage and stories behind them and the people who make them.
Popular Japanese refreshments including matcha latte, kissaten-style coffee and mochi are available for take away from The Stand, while a selection of cooking ingredients and Japanese beverages are available for purchase in The Shop to take home.
The Japan National Tourism Organization (JNTO) offers a variety of brochures and maps of Japan in the Travel Zone. If you are planning to travel to Japan, JNTO staff will happily answer any questions and advise you. A consultation will last a maximum of 30 minutes per person and is offered to those who have indicated an interest in the Travel Zone at the point of booking, on a first come first served basis. We regret that due to limited space, the Travel Zone will only be accessible on Monday to Friday to those who are sitting down in a consultation.
Please note that JNTO does not sell or provide a booking service for any holiday tickets, including the Japan Rail Pass, and are also unable to offer detailed planning for your trip.
Travel Zone Consultation hours:
Mon – Fri 11:00am–1:30pm & 2:30pm–6:00pm (last consultation at 5:30pm)
Travel Zone Free Access: