Japan House London COVID-19 Safety Measures
At Japan House London, the safety of our guests and staff remains our priority. Measures such as enhanced cleaning remain in place to ensure everyone has an enjoyable and safe visit. Further details are published on this page.
Our safety measures
The safety measures in place at Japan House London have been implemented following a comprehensive COVID-19 risk assessment, and continue to be reviewed in line with the UK Government guidelines. Theses measures are in place for the protection of our guests and staff. Japan House London has been recognised by the National Tourist Organisations of Great Britain and Northern Ireland with their COVID-19 Industry Standard certificate, ‘We’re Good to Go’.
Hand sanitizer
Hand sanitizer is available for guests on entry and exit from Japan House as well as at the payment area.
Face coverings
The wearing of face coverings is at the discretion of our guests and staff.
Cleaning
A frequent and thorough cleaning schedule is in place, with particular emphasis on surfaces which may be regularly touched.
Government guidelines
All UK Government guidelines for creating a safe and welcoming environment for guests are being followed by Japan House London.
Safety guidelines
For the safety of our guests and staff, we recommend everyone to carefully read the following guidelines before visiting Japan House London.
- Please avoid visiting Japan House London if you have had one or more symptoms of COVID-19 in the last 14 days.
- Please use the hand sanitizer provided on entry and exit.
- If you are visiting with children, please supervise them at all times.
- The wearing of face coverings is at the discretion of our guests and staff.
- Please use contactless payments instead of cash to pay for items.
- Should you develop symptoms of COVID-19 after your visit, please contact us contact us immediately by phone or email.
- Our cloakroom is open.